kiss88 is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have over it.
kiss88 uses 256-bit SSL encryption across all connections and applies industry-standard data security measures to protect your personal information from unauthorised access, disclosure, or misuse.
kiss88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data shared with third-party processors is governed by strict contractual obligations consistent with this Policy.
You have the right to access, correct, and request deletion of your personal data held by kiss88, subject to our legal and regulatory obligations. Contact our support team to exercise these rights.
This Privacy Policy ("Policy") describes how kiss88 ("kiss88", "we", "us", "our") collects, uses, discloses, stores, and protects personal data relating to users ("you", "your") of the kiss88 online gaming platform accessible at kiss88.win (the "Platform"). This Policy forms part of the kiss88 Terms and Conditions and should be read in conjunction with them.
By registering for an Account on the Platform, or by continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform.
kiss88 takes the privacy of Malaysian players seriously. We operate in compliance with applicable data protection legislation and apply best-practice standards to the handling of personal information throughout the player lifecycle — from account registration through to account closure.
For the purposes of applicable data protection law, kiss88 acts as the data controller in respect of personal data collected via the Platform. As data controller, kiss88 determines the purposes and means of processing your personal data. Our contact details for data protection enquiries are set out in Section 15 of this Policy.
kiss88 collects the following categories of personal data in connection with your use of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, NRIC / passport number | Account registration, KYC, age verification |
| Contact Data | Email address, Malaysian mobile number, residential address | Account management, notifications, customer support |
| Financial Data | Bank account / e-wallet identifiers (Touch 'n Go, Boost), transaction history, deposit and withdrawal records | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type and OS, browser type, session timestamps, geolocation (city / region level) | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, bet amounts and outcomes, session duration, pages visited | Personalisation, responsible gaming monitoring, product improvement |
| Communication Data | Live chat transcripts, support email content, feedback submissions | Customer support, dispute resolution, quality assurance |
| KYC Documents | Scanned copies of identity documents, proof of address, source of funds declarations where required | Regulatory compliance, identity verification, AML obligations |
We do not intentionally collect special category data (such as racial or ethnic origin, health data, or political opinions) unless you voluntarily provide such information in the context of a responsible gaming or self-exclusion request.
The majority of personal data we hold is provided directly by you during the account registration process, during KYC verification, when making deposits or withdrawal requests, when contacting customer support, or when completing any surveys or promotions on the Platform.
When you access the Platform, we automatically collect certain Technical Data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, browser type, device identifiers, referring URLs, and pages accessed within the Platform. See Section 8 for detailed information on our use of cookies.
We may receive data about you from third-party service providers engaged to assist with identity verification, fraud prevention, and payment processing. Where we receive data from third parties, we handle it in accordance with this Policy and the terms of our agreements with those providers.
kiss88 processes your personal data on the following legal bases:
kiss88 uses the personal data we collect for the following purposes:
kiss88 engages carefully selected third-party processors to assist with the delivery of the Platform's services. These processors are authorised to process your personal data only to the extent necessary to perform their specific function and are contractually bound to maintain appropriate security standards. Categories of processors include payment processors and e-wallet providers, identity verification and KYC service providers, fraud detection and security monitoring providers, cloud hosting and infrastructure providers, and customer support platform providers.
kiss88 may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where we are required to do so by applicable law, court order, or legitimate regulatory request. We will, where permitted by law, endeavour to notify you of such disclosure requests.
In the event that kiss88 undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and any material changes to data processing arrangements that result from it.
kiss88 does not sell, rent, or trade your personal data to any third party for that party's own commercial or marketing purposes. Any data sharing arrangement with third parties is limited to what is necessary for the purposes described in this Policy.
kiss88 uses cookies and similar technologies to operate the Platform, ensure security, and enhance your experience. The categories of cookies we use are as follows:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair Platform functionality. Disabling other cookie categories will not affect your ability to use core features but may reduce personalisation quality.
kiss88 retains your personal data for as long as your Account is active and for a period thereafter as required by applicable law and regulatory obligations. In general terms:
When personal data is no longer required, it is securely deleted or anonymised in accordance with our internal data disposal procedures.
kiss88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit; encryption of sensitive data at rest; access controls limiting employee access to personal data on a strict need-to-know basis; regular independent security audits and penetration testing; multi-factor authentication requirements for internal system access; and incident response procedures with defined notification timelines in the event of a data breach.
Notwithstanding these measures, no method of electronic transmission or storage is entirely secure. You acknowledge that providing personal data to kiss88 is done at your own risk, and we encourage you to take reasonable precautions to protect your Account credentials.
Subject to applicable law, you have the following rights in relation to personal data held about you by kiss88:
To exercise any of these rights, please contact kiss88 customer support via live chat or the support email address in the site footer. We will respond to verifiable requests within thirty (30) days. We may require identity verification before processing data access or deletion requests.
The kiss88 Platform is strictly for users aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, that Account will be immediately terminated and all associated data will be deleted from our systems, subject to any mandatory retention obligations. If you believe a minor has registered on the Platform, please contact us immediately at the details in Section 15.
The kiss88 Platform does not contain links to external third-party websites as a standard feature. In the event any links to external resources are added in specific contexts (such as responsible gaming support services), please note that those external websites have their own privacy policies and kiss88 accepts no responsibility for the data practices of those websites. We encourage you to review the privacy policy of any external site you visit.
kiss88 reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered users via email to the address on file or via a prominent notice on the Platform at least fourteen (14) days before the change takes effect. The "Last Updated" date at the top of this Policy will be revised accordingly. Your continued use of the Platform after the effective date of any amended Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must discontinue use of the Platform and request Account closure.
For any queries, concerns, or requests relating to this Privacy Policy or the exercise of your data rights, please contact kiss88 as follows:
We take all privacy-related enquiries seriously and are committed to addressing your concerns in a timely and transparent manner. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Play with confidence knowing your personal information is protected. Sign in to your account or explore our games — all players must be 21 or older.